Patient Advice Liaison Service (PALS)

Our PALS team are here to listen and support you with any compliments, comments or concerns you have about any of Leeds Teaching Hospitals' services.

Important:

D/deaf or speech impairment

If you are D/deaf or speech impairment please call: 07468 753 025.

PALS telephone lines are available

If you call out-of-hours a member of the PALS team will respond to you within 24 hours or by the next working day.

Time period
Available from 10am to 3pm Monday to Friday
Email address
[email protected]
phone number
0113 206 6261

PALS can help if:

  • You are worried and not sure what to do or where to go
  • You need clarity about a situation
  • You want someone to listen to your experience of our service
  • You need information and advice about your care
  • We can pass on praise and compliments to staff and services if you have had a good experience