Patient Advice Liaison Service (PALS)

Our PALS team are here to listen and support you with any compliments, comments or concerns you have about any of Leeds Teaching Hospitals' services.

Important:

D/deaf or speech impairment

If you are D/deaf or speech impairment please call: 07468 753 025.

PALS can help you to

  • Understand your appointment place, time, or information
  • Understand instructions about your care or treatment
  • Pass on praise or compliments to staff after treatment
  • Express a concern or complaint to the correct department or CSU