Patient Support

What this service entails

• The CNS liaising with patients whilst at home or in hospital.
• Each patient is given a named CNS or keyworker however you will be supported by the nursing team as a whole throughout your cancer journey.
• Provide information about the disease, investigations, treatment and follow up which is specific to individual needs and wishes.
• See patients in outpatient clinic when receiving a cancer diagnosis, commencing treatment, ending of treatment or at a change in their pathway.
• We do face to face holistic needs assessment at key points.
• Visit patients on the ward who are newly diagnosed with a cancer or post-surgical patients
• Refer to community nursing services including district nurses and palliative care services when we feel this would be beneficial for patients and their families.
• We also refer to specialist services like social services, welfare rights, counselling or complementary therapies.
• We work closely with charities including Pancreatic Cancer UK and help run a support group regularly such as PANPALS and Liver Cancer Support Group.
• We attend weekly specialist Liver and Pancreas MDT meetings where patient care is planned.
• We offer advice on available treatments ie chemotherapy/radiotherapy and in order to help patients to make informed surgery decisions.
• We can act as patients advocates to support their decisions.